This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make an account or make a purchase from consultalabs.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you create an account or attempt to create an account through the Site, we collect certain information from you, including your name, address, email address, and phone number.  We refer to this information as “Account Information.”

We also purchase information about users and potential users of the Site from digital lead generation platforms.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Account Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Account Information that we collect generally to provide you with Services and to fulfill any purchases placed through the Site (including processing your payment information, providing you with purchase confirmations, and providing you with services).  Additionally, we use this Account Information:

  • To communicate with you;
  • For legal compliance, loss prevention, and anti-fraud purposes;
  • When in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services; and
  • For in-app purchases or changes to your subscription.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Our Site may also use conversion tracking pixels, which allow us to follow the actions of users after they are redirected to a provider’s website.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example:

  • We use Plaid to connect you to the various accounts, assets and liabilities in your portfolio–you can read more about how Plaid uses your Personal Information here:  https://plaid.com/legal/.
  • We also use Stripe to process payments–you can read more about how Stripe uses your Personal Information here:  https://stripe.com/privacy.
  • We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make a purchase through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to India and the United States.

DATA RETENTION

When you create an account or attempt to create an account through the Site, we will maintain your Account Information for our records unless and until you request that we delete this information, except that we will not delete this information in response to your request to the extent we are required by law to maintain it.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@consultalabs.com or by mail using the details provided below:

Consulta Labs
1800 Century Park East, Suite 600, Los Angeles, CA 90067.